Even as it changes the way we work and live, technology itself is morphing at a frenetic pace. While your company develops feature-rich products faster than ever before, your end users may be struggling to use them. So how does one educate end-users about the killer benefits of a new technology? The answer is simple – through user-centric technical communication.
We, at Textools, help you document your deliverables through clearly written user, help and other manuals and guides – step by easy step. This helps customers quickly figure out how to use your products or solutions, development teams to work on next versions, and support teams to effortlessly trouble-shoot customer issues.
Our technical communicators are pros with the latest tools such as FrameMaker, RoboHelp, Visio and Photoshop.
Our key strengths are:
Here's a quick look our technical communication offerings:
Document Type | What it does | Format |
---|---|---|
Software Requirement Specifications | Lists a product's functional and non-functional requirements | MS Word |
Use Case | Illustrates how a user interacts with a product/tool/application to accomplish a task |
MS Word |
Installation Guide | Lists pre-requisites (if any) and describes the installation process for a product/application | MS Word HTML or CHM |
Configuration Guide | Describes the process of configuring a product/application before it is used | MS Word HTML or CHM |
User Guide | Helps users get the most out of a product/application | MS Word HTML or CHM |
Reference Guide | Provides reference information on using a product/application | MS Word HTML or CHM |
Release Notes | Contains a summary of the current updates, bug-fixes or changes to an existing software application | HTML or CHM MS Word |
Maintenance Guide | Describes the maintenance processes of a product/service | HTML or CHM MS Word |
API Reference Documentation | Enables API users to understand the functionality | HTML or CHM MS Word |
Administration Guide | Written for administrators of a software application/product. It guides them in administrating the application/product. | HTML or CHM MS Word |
Please click on this link and give us your contact details. We will revert with information on how our technical communication process works to ensure quality, on-time delivery of documentation that flows seamlessly with your release cycles.