Textools

   Customer Testimonials
You did a great job - especially with no time. Thanks!!! .Fabulous. Really appreciate your help.
Monica J. Pepicelli, Infosys Technologies Ltd.
With the level of service you offer and the OUTSTANDING customer focus you show, there is no limit to where you can go. All the very best!!
Konrad Fernandez, Hexaware Technologies
It is amazing to see the level of granularity in the edition and I couldn't agree more on all your comments. Thanks for all your efforts. I can already see a great edition coming out this time!
G Srinivas Raghavan, Sun Microsystems
I must congratulate you on a job well done. I know you had to face a lot of obstacles while working on this project. The perseverance and the can-do attitude that you have displayed is laudable. You understanding of the technical and other aspects of the project really saw us through the schedule. I commend the way this project was handled despite the bottlenecks. Amitabh Dubey, Sun Microsystems
Technical Communication

Even as it changes the way we work and live, technology itself is morphing at a frenetic pace. While your company develops feature-rich products faster than ever before, your end users may be struggling to use them. So how does one educate end-users about the killer benefits of a new technology? The answer is simple – through user-centric technical communication.

We, at Textools, help you document your deliverables through clearly written user, help and other manuals and guides – step by easy step. This helps customers quickly figure out how to use your products or solutions, development teams to work on next versions, and support teams to effortlessly trouble-shoot customer issues.

Our technical communicators are pros with the latest tools such as FrameMaker, RoboHelp, Visio and Photoshop.

Our key strengths are:

  • Ability to quickly grasp technology
  • User-friendly language
  • An uncompromising eye for detail
  • Stringent processes

Here's a quick look our technical communication offerings:

Document Type What it does Format
Software Requirement Specifications Lists a product's functional and non-functional requirements MS Word
PDF
Use Case Illustrates how a user interacts
with a product/tool/application to accomplish a task
MS Word
PDF
Installation Guide Lists pre-requisites (if any) and describes the installation process for a product/application MS Word
PDF
HTML or CHM
Configuration Guide Describes the process of configuring a product/application before it is used MS Word
PDF
HTML or CHM
User Guide Helps users get the most out of a product/application MS Word
PDF
HTML or CHM
Reference Guide Provides reference information on using a product/application MS Word
PDF
HTML or CHM
Release Notes Contains a summary of the current updates, bug-fixes or changes to an existing software application HTML or CHM
MS Word
PDF
Maintenance Guide Describes the maintenance processes of a product/service HTML or CHM
MS Word
PDF
API Reference Documentation Enables API users to understand the functionality HTML or CHM
MS Word
PDF
Administration Guide Written for administrators of a software application/product. It guides them in administrating the application/product. HTML or CHM
MS Word
PDF

Please click on this link and give us your contact details. We will revert with information on how our technical communication process works to ensure quality, on-time delivery of documentation that flows seamlessly with your release cycles.

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